DuDoctor
Start consultation
  1. Home
  2. Dermatology
  3. Acne

Acne treatment with sound medical judgement

Acne consultation and treatment, 100% online. A registered doctor assesses your lesions from your answers and your photos, and prescribes a treatment adapted to your type of acne and your skin. With follow-up to adjust whatever is needed.

40 € One-off payment · Includes 1 consultation · 1 more price option
Start consultation for acne See FAQs
  • Registered doctors
  • Encrypted health data
  • No video call

What's included

Your acne consultation, with a doctor behind it

  • Based on your type of acne

    Not all acne is treated the same way: the doctor distinguishes comedones, inflammation and deep lesions before prescribing anything.

  • Using your photos

    The photos you attach make it possible to assess how severe the lesions really are, as in a face-to-face consultation.

  • A clear regimen

    What to apply, when and how to start, what initial irritation is normal and when the result is reviewed.

  • Follow-up by message

    Tell the doctor how you’re getting on and adjust the regimen without starting again from scratch.

Acne isn’t just a teenage thing

Acne appears when pores become blocked and inflamed, through a mix of hormonal and genetic factors and the way the skin itself works. It affects most teenagers, but also many adults, especially women. It isn’t poor hygiene, and scrubbing harder or drying the skin out with harsh products usually makes it worse.

What the doctor assesses

  • The type of lesions: blackheads and whiteheads, inflamed spots or deep nodules.
  • How widespread it is: face, back, chest or shoulders.
  • What you’ve already tried and how your skin responded.
  • Your health: pregnancy or breastfeeding, regular medication and previous oral treatments.

A treatment tailored to your skin

There are topical and oral treatments with proven effectiveness, but not all of them suit every case: some require a prescription and others are contraindicated, for example, during pregnancy. The doctor chooses the regimen based on your lesions and explains how to introduce it, because many of these treatments cause irritation in the first few weeks and the skin needs a period of adaptation.

Consistency and expectations

Skin renews itself slowly: the first results usually show from the sixth to eighth week, and before that it’s normal to go through a phase of irritation or even apparent worsening. Don’t abandon the regimen without asking first: follow-up by message exists precisely to adjust whatever isn’t working.

When a face-to-face consultation is needed

Acne with deep nodules and cysts, that hurts or leaves scars, may need oral treatment with check-ups and blood tests. If that’s your case, the doctor will guide you and tell you clearly which part can be managed online and which can’t.

Medications

Medications the doctor may consider in your acne consultation

These are the options considered for this treatment, not a recommendation. Your registered doctor reviews your consultation and suggests the treatment that suits you best.

  • Clindamycin 1% + benzoyl peroxide gel

    • Once at night
    • For inflamed spots
    • 12-week course

    Night-time antibiotic gel for inflammatory acne, 12 weeks maximum. Gel combining an antibiotic (clindamycin) with benzoyl peroxide for inflammatory acne. Apply a thin layer once a day at night to clean, dry skin in the acne area, for a maximum of 12 weeks to avoid resistance. It may cause dryness or irritation and bleach clothing and hair. If severe or persistent diarrhoea occurs, stop it and seek advice. Maximum use 12 weeks. Treatment duration to be assessed by the doctor: 1 tube · 30 days.

How it works

What a acne consultation looks like

  1. Questionnaire

    Choose the treatment for your consultation and answer a few questions about your health, your symptoms and your goals. No appointment needed, right from your phone.

  2. Medical review

    A registered doctor studies your answers one by one. If they need any more information, they’ll write to you in your private area.

  3. Treatment prescription

    You receive the doctor’s assessment and your treatment plan with clear instructions in writing, in less than 15 minutes.

  4. Follow-up

    Write to the doctor from your patient area to ask questions and adjust the plan whenever needed.

Reviews

What our patients say

  • “Being able to keep talking to the doctor after the first reply is what I value most. I’ve written to him several times to tell him how I was getting on and I’ve always had an answer tailored to my case, not a template. It’s reassuring to know there’s someone on the other end.”
    Manuel S. Follow-up by message
  • “It was the first time I’d seen a doctor about anything online and I had my doubts. It was all straightforward: a clear questionnaire, a written reply from a doctor who had obviously read my case, and the chance to ask about anything I didn’t understand. I did it all from my phone without any hassle.”
    Teresa B. First online consultation
  • “I’ve had two consultations and both were handled with the same care: clear questions, simple instructions and a detailed reply. When I wrote later to let the doctor know how I was getting on, he took it into account and adjusted whatever was needed.”
    Beatriz N. Two consultations
  • “For me, discretion came first. The emails I get only say there’s news in my private area, without mentioning why, and nobody outside the medical team sees my answers. I was able to consult about something sensitive with complete peace of mind.”
    Sara L. Discretion
  • “From the start they made it clear what can and can’t be dealt with in writing, and I liked that. The questionnaire asks its questions respectfully, and the doctor replies calmly and explains the reasoning behind each recommendation. I came back later about something else and the experience was just as good.”
    Ramón G. Several consultations

FAQ

Common questions about acne

What does the acne consultation and treatment include?

The acne consultation and treatment includes an assessment by a registered doctor based on your answers and photos, your treatment plan in writing in less than 15 minutes and follow-up messages to adjust it. All 100% online, from your phone and with no waiting lists.

How much does online acne treatment cost?

The acne consultation and treatment costs €40 as a single payment with one consultation included, or €25/month with the monthly subscription, with no minimum commitment and follow-up with your doctor. You choose the option at the end of the questionnaire, with no travel and no waiting lists for a dermatologist.

Can acne be treated online?

Yes. Acne can be assessed and treated online with your photos and a well-designed questionnaire. The consultation is available throughout Europe: you do it from your phone, a registered doctor replies in less than 15 minutes and follows your progress by message, in strict confidence.

How long does acne treatment take to work?

Skin renews itself slowly: most acne treatments start to show results between the sixth and eighth week. Some irritation in the first few weeks is normal while your skin adjusts. Stay consistent and message the doctor from your patient area to adjust the plan whenever you need.

Why do you ask for photos to treat acne?

Because acne treatment depends on the type and severity of the spots, and that is hard to assess from words alone. Photos let the registered doctor see whether there are blackheads, inflamed spots or scars. They are stored encrypted and only the medical team can see them.

Can I treat acne during pregnancy or breastfeeding?

Yes, with treatments suited to that stage. Some common acne treatments must not be used during pregnancy and breastfeeding, which is why the questionnaire asks about it specifically and the doctor prescribes only options that are safe for you and your baby.

Is adult acne treated the same way as teenage acne?

The approach is similar, but adult acne tends to be more persistent, more inflamed and, in women, more strongly hormonal. The registered doctor takes this into account when choosing your acne treatment and planning follow-up, so that it suits your skin and your lifestyle.

See all FAQs

Shall we start your acne treatment prescription?

Answer the questionnaire in a few minutes and a registered doctor will reply in less than 15 minutes.

Start consultation for acne See other treatments