Take control of rosacea with medical treatment
Prescription treatment for rosacea, with no waiting rooms. The persistent redness, flushing and spots of rosacea can be treated. A registered doctor assesses your case from your answers and your photos, and prescribes how to control the flare-ups.
- Registered doctors
- Encrypted health data
- No video call
What's included
Your rosacea consultation, with a doctor behind it
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Based on your type of rosacea
Redness, spots and thread veins aren’t treated the same way: the doctor identifies which predominates in your case before prescribing.
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Flare-ups under control
A plan to reduce inflammation and space out flare-ups, with clear instructions for use.
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Triggers kept at bay
Learn which situations trigger your rosacea and how to care for skin that reacts easily.
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Follow-up by message
Tell the doctor how you’re getting on and adjust the treatment when needed.
What rosacea is
Rosacea is a chronic inflammatory disease of the facial skin. It can cause persistent redness on the cheeks and nose, flushing that comes and goes, acne-like spots, small visible thread veins and, in some people, eye discomfort. It evolves in flare-ups: better and worse spells, often with recognisable triggers.
What the doctor assesses
- Which symptoms predominate: the treatment changes depending on whether redness, spots or thread veins weigh more.
- Your triggers: sun, heat, alcohol, spicy food, intense exercise or stress.
- What you’ve already used, especially steroid creams, which can make things worse.
- Your health: pregnancy or breastfeeding and your regular medication.
Control, more than cure
Rosacea has no definitive cure, but in most cases it can be controlled well. There are topical treatments for the inflammation and, when the spots are significant, oral prescription treatments. The doctor prescribes according to your type of rosacea and explains what to expect: improvement usually begins at three to four weeks and consolidates over two to three months.
Skincare matters as much as treatment
- Sunscreen every day: the sun is the most common trigger.
- Gentle cleansing, without rubbing and without very hot water.
- Cosmetics free of alcohol and fragrance, designed for sensitive skin.
- No steroid creams on your face on your own initiative: they bring relief for a few days and then make the rosacea worse.
When a face-to-face visit is needed
If your eyes are badly affected, if there is doubt about the diagnosis or if your skin doesn’t respond to treatment, the doctor will advise an in-person examination.
How it works
What a rosacea consultation looks like
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Questionnaire
Choose the treatment for your consultation and answer a few questions about your health, your symptoms and your goals. No appointment needed, right from your phone.
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Medical review
A registered doctor studies your answers one by one. If they need any more information, they’ll write to you in your private area.
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Treatment prescription
You receive the doctor’s assessment and your treatment plan with clear instructions in writing, in less than 15 minutes.
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Follow-up
Write to the doctor from your patient area to ask questions and adjust the plan whenever needed.
Reviews
What our patients say
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“It was the first time I’d seen a doctor about anything online and I had my doubts. It was all straightforward: a clear questionnaire, a written reply from a doctor who had obviously read my case, and the chance to ask about anything I didn’t understand. I did it all from my phone without any hassle.”
First online consultation -
“I’ve had two consultations and both were handled with the same care: clear questions, simple instructions and a detailed reply. When I wrote later to let the doctor know how I was getting on, he took it into account and adjusted whatever was needed.”
Two consultations -
“For me, discretion came first. The emails I get only say there’s news in my private area, without mentioning why, and nobody outside the medical team sees my answers. I was able to consult about something sensitive with complete peace of mind.”
Discretion -
“From the start they made it clear what can and can’t be dealt with in writing, and I liked that. The questionnaire asks its questions respectfully, and the doctor replies calmly and explains the reasoning behind each recommendation. I came back later about something else and the experience was just as good.”
Several consultations -
“Being able to keep talking to the doctor after the first reply is what I value most. I’ve written to him several times to tell him how I was getting on and I’ve always had an answer tailored to my case, not a template. It’s reassuring to know there’s someone on the other end.”
Follow-up by message
FAQ
Common questions about rosacea
How does the rosacea treatment prescription work?
You answer the questionnaire and attach photos of your face. A registered doctor assesses your type of rosacea and in less than 15 minutes replies in writing with your treatment prescription and advice on avoiding triggers. Afterwards you can message them to follow up on flare-ups.
Can rosacea affect the eyes?
Yes. In some people, rosacea also affects the eyes, causing dryness, stinging, redness or a gritty feeling. That is why the questionnaire asks about these symptoms and the doctor takes them into account in your plan. When the eye symptoms are severe, the doctor advises you to have them checked by a specialist in person.
How much does online rosacea treatment cost?
The rosacea consultation and treatment costs €40 as a single payment with one consultation included, or €25/month with the monthly subscription, with no minimum commitment. For a condition that comes in flare-ups, the subscription is useful because it includes follow-up by message with your doctor. You choose the option at the end of the questionnaire.
Can I do the rosacea consultation from home?
Yes. The rosacea consultation is online and available throughout Europe: you take the photos with your phone in natural light and answer the questionnaire whenever suits you. A registered doctor replies in less than 15 minutes, with no waiting rooms and in strict confidence.
Can rosacea be cured?
Rosacea has no permanent cure: it is a chronic condition that comes in flare-ups. With the right medical treatment and by avoiding triggers, most people manage to keep it under control most of the time. Follow-up by message means the plan can be adjusted at every stage.
What makes rosacea worse, and what can I do?
The most common rosacea triggers are heat, sun, alcohol, spicy food and stress. It helps to wear sunscreen every day, cleanse your skin without rubbing and choose alcohol-free, fragrance-free skincare. Learning to spot your own triggers reduces flare-ups and complements the treatment.
Is it rosacea or acne?
They look alike, but they are not the same. Rosacea has no blackheads, but it does cause persistent redness, flushing and a burning feeling. Telling them apart matters, because some acne products irritate and worsen rosacea. The registered doctor assesses it from your photos and prescribes the right treatment.
Shall we start your rosacea consultation and treatment?
Answer the questionnaire in a few minutes and a registered doctor will reply in less than 15 minutes.