Cystitis: medical treatment without days of discomfort while you wait
Prescription treatment for cystitis, without waiting for an appointment. Burning when you urinate and constantly needing the toilet don't have to wait. A registered doctor assesses your symptoms, rules out the warning signs and replies in less than 15 minutes with the right antibiotic for you.
- Registered doctors
- Encrypted health data
- No video call
What's included
Your urinary tract infection consultation, with a doctor behind it
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Relief without delay
Uncomplicated cystitis is reliably diagnosed from the symptoms and treated with very short courses. The sooner you start, the sooner the discomfort goes.
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Warning signs, detected
Fever, lower back pain or vomiting point to the kidney and can’t be treated online. The questionnaire checks for this first of all.
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Antibiotics used wisely
Using antibiotics well today is the guarantee they’ll keep working tomorrow. The doctor chooses the regimen and duration with that in mind too.
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Recurrences, investigated
If your infections keep coming back, the doctor looks into why and advises you on prevention and further tests, not just on today’s episode.
The most common infection in women
Cystitis — a bladder infection — is the most common bacterial infection in women: half will have at least one in their lifetime. Anatomy explains it: the female urethra is short and gut bacteria travel along it easily. Burning when urinating, a constant urge with little urine and discomfort in the lower abdomen are its calling card.
Why it can be treated online
In an adult woman, with no fever and no complicating factors, cystitis is reliably diagnosed from the symptoms: a culture isn’t needed to start treatment. That’s why it’s one of the consultations that works best remotely… as long as it’s first checked that there are no warning signs. That’s exactly this questionnaire’s job.
When it’s NOT just cystitis
- Fever, chills, pain in your side or lower back, nausea or vomiting: the infection may have reached the kidney. This must be seen in person and without delay.
- In men, a urinary tract infection is always considered complicated and needs a physical examination.
- Pregnancy, diabetes, kidney or urinary tract problems: the infection may need a different antibiotic, more days of treatment or a culture. The doctor will assess it.
The treatment
Current courses are very short: from a single dose to a few days of antibiotics, along with good hydration. Drinking water helps; home remedies can go alongside, but they don’t replace treatment when there’s an infection. If your symptoms don’t improve in two or three days, seek help again: a culture or a change of regimen may be needed.
If they keep coming back
Three or more infections a year deserve more than treating each episode: it’s worth reviewing the factors that encourage them and considering preventive measures, from habits to specific regimens. Tell the doctor in the questionnaire: it’s information that changes the plan.
How it works
What a urinary tract infection consultation looks like
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Questionnaire
Choose the treatment for your consultation and answer a few questions about your health, your symptoms and your goals. No appointment needed, right from your phone.
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Medical review
A registered doctor studies your answers one by one. If they need any more information, they’ll write to you in your private area.
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Treatment prescription
You receive the doctor’s assessment and your treatment plan with clear instructions in writing, in less than 15 minutes.
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Follow-up
Write to the doctor from your patient area to ask questions and adjust the plan whenever needed.
Reviews
What our patients say
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“From the start they made it clear what can and can’t be dealt with in writing, and I liked that. The questionnaire asks its questions respectfully, and the doctor replies calmly and explains the reasoning behind each recommendation. I came back later about something else and the experience was just as good.”
Several consultations -
“It was the first time I’d seen a doctor about anything online and I had my doubts. It was all straightforward: a clear questionnaire, a written reply from a doctor who had obviously read my case, and the chance to ask about anything I didn’t understand. I did it all from my phone without any hassle.”
First online consultation -
“For me, discretion came first. The emails I get only say there’s news in my private area, without mentioning why, and nobody outside the medical team sees my answers. I was able to consult about something sensitive with complete peace of mind.”
Discretion -
“Being able to keep talking to the doctor after the first reply is what I value most. I’ve written to him several times to tell him how I was getting on and I’ve always had an answer tailored to my case, not a template. It’s reassuring to know there’s someone on the other end.”
Follow-up by message -
“I’ve had two consultations and both were handled with the same care: clear questions, simple instructions and a detailed reply. When I wrote later to let the doctor know how I was getting on, he took it into account and adjusted whatever was needed.”
Two consultations
FAQ
Common questions about urinary tract infection
How does the cystitis treatment prescription work?
You answer a questionnaire about your cystitis symptoms and a registered doctor checks there are no warning signs. In less than 15 minutes they reply in writing with your treatment prescription and instructions for the next few days, without waiting for an appointment or leaving home.
How much does online cystitis treatment cost?
The cystitis consultation and treatment costs €35 as a single payment with one consultation included. You avoid waiting at A&E or your GP surgery: a registered doctor assesses your symptoms and replies in writing in less than 15 minutes, wherever you are.
Can I do the UTI consultation while travelling?
Yes. The urinary tract infection consultation and treatment is online and available throughout Europe, so you can do it from your phone wherever you are, without having to find a local doctor. A registered doctor replies in less than 15 minutes and your information is handled in strict confidence.
Do I need a urine test to treat cystitis?
For an adult woman with typical cystitis symptoms and no warning signs, no: clinical guidelines support treating based on symptoms. A urine culture is reserved for recurrent infections, complicated cases or those that don't improve. The questionnaire collects exactly the information needed to tell them apart.
How quickly do UTI symptoms improve?
With the right treatment, urinary tract infection (UTI) symptoms usually ease within 24 to 48 hours. In the meantime, drink water often and avoid holding in urine. Fever, lower back pain or no improvement after three days need a new assessment, and you can message the doctor from your patient area.
Why does the questionnaire ask for so much information for cystitis?
Because the doctor needs to confirm that it is uncomplicated cystitis. Fever or lower back pain point to the kidneys, and diabetes, pregnancy or urinary tract problems change the treatment and how long it lasts. It's three minutes of questions that make the difference between treating properly and treating blind.
What should I do if I keep getting cystitis?
With three or more urine infections a year, it's worth going beyond treating each episode. Mention it in the questionnaire: the doctor reviews the factors behind recurrent cystitis and suggests preventive measures, from habits to specific treatment plans, with follow-up by message to see how you are doing.
Shall we start your cystitis consultation and treatment?
Answer the questionnaire in a few minutes and a registered doctor will reply in less than 15 minutes.